SHIPPING POLICY

At Reggie’s Queen East Appliance Centre, we are committed to providing a clear, reliable, and transparent shipping experience for our customers. Please review the information below to understand how orders are processed and delivered.


Shipping Locations

Reggie’s Queen East Appliance Centre currently ships within Canada only.
International shipping is not available at this time.


Free Standard Shipping

We offer free standard shipping on all orders within Canada.

  • No additional shipping charges or hidden fees are applied at checkout
  • Free shipping applies to standard shipping services only
  • Expedited or special delivery options are not currently offered

Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation (Monday-Friday).

Please note:

  • Orders are not processed or shipped on weekends
  • Processing times may be slightly extended during high-volume periods
  • Once processed, a shipping confirmation email with tracking details will be sent

Estimated Delivery Time

  • Standard Delivery: 5–8 business days after shipment (Monday-Friday)
  • Total Estimated Time (processing + delivery): 6–11 business days

Delivery timelines are estimates and may vary due to:

  • Customer location
  • Carrier operations
  • Weather conditions
  • Other factors beyond our control

Shipping Carriers

Orders are shipped using trusted national carriers such as USPS, UPS, or similar reputable shipping providers.
Tracking information is provided for all shipped orders.


Tracking Your Order

Once your order ships, you will receive a tracking number via email.
You may use this number to monitor delivery status at any time.


Damaged or Lost Packages

We carefully package all orders to ensure safe delivery.
If your order arrives damaged or is lost during transit, please contact us within 7 days of delivery.

For damaged items:

  • Take clear photos of the product and packaging
  • Contact our support team with your order details

Each case is reviewed individually. Resolution may include a replacement or refund in accordance with our Refund & Returns Policy.


Incorrect or Incomplete Address

Please ensure your shipping address is accurate at checkout.

Reggie’s Queen East Appliance Centre is not responsible for delays or non-delivery caused by incorrect or incomplete address information provided by the customer.

 


Order Support

If you have questions about shipping, delivery, or tracking, please contact us:

Reggie’s Queen East Appliance Centre
📧 Email: contact@queeneastappliances.com
📞 Phone: +1 416-463-6551

We aim to respond promptly and provide clear assistance whenever needed.


Reggie’s Queen East Appliance Centre
Transparent Shipping. Clear Communication. Trusted Service.